On-demand Webinar

From Insight to Action: Operationalizing AI Decision Intelligence

Reducing inefficiencies, mitigating risk and improving customer experiences with trusted, scalable decision intelligence.

On-Demand (Originally presented: March 24)

In partnership with

About the webinar

Act faster. Work more efficiently. Deliver better customer experiences. You’ve heard the orders, but how do you move forward with fragmented decision processes that keep holding you back?

As a Leader in the Gartner® Magic QuadrantTM for Decision Intelligence Platforms, 2026, SAS works with organizations that are moving beyond isolated AI use cases to embed smarter, governed decisions directly into operations.

This webinar focuses on the decision pressure points that drive organizations to rethink how they operate. From improving efficiency and customer experience to staying ahead of risk and failure, we explore the real-world moments where better decision intelligence delivers measurable impact.

Key takeaways:

  • How modern decision intelligence improves efficiency, reduces risk and enhances customer experiences in high-pressure operational moments.
  • Why governance, transparency and business rules are essential to making AI-driven decisions trustworthy and business-aligned.
  • Practical approaches to connecting data, models and decision logic while managing complexity and scaling from pilot to production.

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About the expert


Albert Qian

Product Marketing Manager, SAS

Albert Qian leads enterprise decisioning product marketing for SAS, translating technical information into business value. He collaborates with product management, sales, partner marketing and customer teams to develop market messaging that drives impact. Qian has a bachelor's degree in business from Santa Clara University, lives in the San Francisco Bay Area and can often be found at tech events or in the spin studio.


Diana Maris

Sr. Product Manager

Diana Maris is a Senior Product Manager for SAS Intelligent Decisioning, where she blends more than a decade of experience in Business Intelligence consulting with a passion for innovative AI-driven decisioning solutions. Her journey has taken her across diverse sectors, including Financial Services, Health Care, Education, Government and Supply Chain, equipping her with a holistic view of complex business challenges.


Raymond Outar

Director at Deloitte

Ray leads the Deloitte Global SAS COE of the Omnia – Artificial Intelligence service line at Deloitte with 28+ years of progressive SAS experience. Prior to working for Deloitte, Ray let the Canadian delivery practice at SAS for Solution design and implementation with a core focus on Data Management and Executive dashboards to meet the needs of strategic client programs. 

Ray is accountable for Strategic Partnership with SAS to help ensure the continued success of delivery for clients Globally at Deloitte. His deep relationships culminated over years of proven experience in resolving complexed client issues has earned him the attention of his peers and vendor leadership.

He specializes in large-scale data management and integration programs for the Financial Services Industry, with experience in all cycles of the SDLC. Most recently, Ray was the delivery and deployment lead for IFRS9 & IFRS17 SAS solutions at 4 major Global client programs that were multiyear deliverables. With a developed background in leading complexed solutions design and implementations, his ability to work with partners and ecosystems to win for his clients is unmatched.